Automation & AI

Automate your e-commerce operations intelligently

CRM, AI workflows and intelligent automations to recover abandoned carts, nurture customers and scale your digital operations without adding headcount.

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Services

Intelligent operations for your e-commerce

CRM & Customer Journey

Customer journey mapping, behavioral segmentation, abandoned cart recovery sequences and lifecycle automation to maximize revenue per customer.

AI & Workflow Automation

WhatsApp automation flows, email sequences, rule-based triggers, chatbot integrations and AI-powered customer support routing for e-commerce operations.

Analytics & Insights

Funnel analysis, cohort tracking, customer lifetime value calculation, revenue attribution and dashboard setup for data-driven operational decisions.

Why this approach

Operations that scale without overhead

Operations focus

Not just tool configuration — we design the underlying customer journey and automation logic that makes the tools generate results.

Measurable impact

Every automation is connected to measurable outcomes: recovered revenue, reduced response time, increased LTV or improved conversion rate.

Platform-agnostic

Works across Shopify, Magento, WooCommerce and NuvemShop — and integrates with the CRM and marketing tools you already use.

FAQ

Frequently asked questions

What is e-commerce automation?

E-commerce automation uses software rules and workflows to execute repetitive operations automatically — abandoned cart recovery emails, post-purchase WhatsApp sequences, inventory alerts and customer segmentation — without manual intervention for each event.

How much revenue can abandoned cart recovery generate?

Typical abandoned cart recovery rates range from 5-15% of abandoned sessions, depending on the product category, sequence timing and channel mix (email vs WhatsApp vs SMS). WhatsApp-based recovery consistently outperforms email for Brazilian and Latin American markets.

Which CRM platforms do you work with?

I work with multiple CRM and automation platforms depending on your stack and budget: RD Station, HubSpot, ActiveCampaign, Klaviyo, Mailchimp, WhatsApp Business API and others. Platform selection depends on your current tools and specific requirements.

Can you automate WhatsApp for e-commerce?

Yes. WhatsApp Business API can be integrated for order confirmation, shipping updates, abandoned cart recovery, post-purchase follow-up and customer service routing — with proper opt-in compliance for each market.

Do you work with all e-commerce platforms?

Yes — Shopify, NuvemShop/Tiendanube, Magento 2, WooCommerce and other platforms with accessible APIs. The automation strategy is adapted to each platform's data model and webhook capabilities.